Our Services
If your pet is experiencing a health emergency, call us.
During our working hours, our team will take your call. We will triage the situation and advise you on immediate steps for you to take to ensure your pet’s safety. If we are able to properly care for the animal at our facilities, we will begin preparing for your arrival. If your emergency is deemed to be outside the scope of what we can care for, we will transfer you to an emergency facility.
Outside of our regular working hours, all emergency calls get forwarded to Capital City Emergency Veterinary Hospital. Capital City is a high quality clinic dedicated exclusively to 24 hour emergency services. It is conveniently placed right around the corner from us! Their address is 80 Bishop Drive, Suite B, Fredericton, NB E3C 1B2.
Due to volume, we are only able to accept emergencies for existing clients of ours. If you are a client at another veterinary hospital and are experiencing an emergency, we ask that you call your regular veterinarian.
We always ask for clients to call ahead, even in emergency situations, just so that we can properly triage the situation or get any necessary equipment ready for their arrival.
That said, during working hours, everything that is an emergency will be triaged and examined by our urgent care veterinarian. After-hours you must call ahead to ensure that our team is at the clinic to care for you when you arrive.
Firstly, it is important to trust your own judgement and knowledge as a pet owner. If you suspect your pet is having an emergency, give us a call – it is far better to be safe than sorry.
That said, we certainly recommend seeking care in all of the following cases:
This list is not exhaustive. Please seek care if you suspect an emergency that is not listed here.
Prepare for Safe Transport
Use a pet carrier or sturdy cardboard box for small pets. For easier access, remove the top of the carrier instead of pushing the pet through a small door.
Place a blanket or thick towel over or under your pet for comfort and restraint.
For larger pets, use a makeshift stretcher made from a firm, flat surface (e.g., a board or strong piece of fabric). Gently slide the pet onto the surface, ideally with help from another person.
Transport Your Pet Promptly
Carefully bring your pet to the veterinary hospital as soon as possible. Drive calmly and steadily to avoid further injury.
Additionally, in the case of seizures, do not put your hand in the animal’s mouth. The animal will not swallow its tongue. Try to prevent the animal from injuring itself and provide assurance by speaking calmly and gently petting the animal.
In the case of poisoning, do not induce vomiting unless specifically instructed to by a veterinarian. Do try to bring the packaging or sample of the toxic substance with you when possible.
1265 Hanwell Rd, Fredericton, NB E3C 1A6

Get the best care for your pet. Welcome to Hometown, your local veterninary hospital in Fredericton, NB.
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